Privacy Policy
Privacy Policy
Updated on the 24th of September 2025. This Privacy Policy describes how Nashville Roadside Services LLC (“Company,” “we,” “us,” or “our”) collects, uses, and discloses your information when you use our Service. It also explains your privacy rights and how the law protects you.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Account: A unique account created for you to access our Service.
Company: Nashville Roadside Services LLC.
Cookies: Small files placed on your device that track activity and improve usability.
Country: Arizona, United States.
Device: Any device that can access the Service.
Personal Data: Information relating to an identified or identifiable individual.
Service: The Website, Nashville Roadside Services.
Service Provider: Third parties processing data on behalf of the Company.
Usage Data: Data collected automatically when using the Service.
You: The individual or entity accessing the Service.
Collecting and Using Your Personal Data
Types of Data Collected
- Personal Data: Name, email, phone number, address, etc.
- Usage Data: IP address, browser type, pages visited, timestamps, etc.
- Tracking Technologies: Cookies, beacons, tags for analytics and performance improvements.
Cookie Types Used
- Essential (session cookies)
- Acceptance tracking (persistent)
- Functional preference memory (persistent)
Use of Your Personal Data
The Company may use Personal Data for:
- Providing and maintaining the Service
- Managing your Account
- Fulfilling contracts and orders
- Contacting you with updates, offers, or news (unless you opt out)
- Customer support and inquiries
- Service analysis and improvement
- Compliance with legal obligations
SMS Privacy Policy
Collection and Use of SMS Data
When you communicate with Nashville Roadside Services LLC via SMS, we may collect:
- Your phone number
- Message content
This data is used solely to respond to inquiries, provide customer support, confirm services, and send updates or promotional offers (if you opted in). We will not use SMS data for other purposes without your consent.
Protection of SMS Data
We use industry-standard security measures to safeguard SMS data against unauthorized access or disclosure.
Disclosure of SMS Data
We do not sell or share SMS data with unaffiliated third parties. Disclosure may occur only as required by law or to protect the rights and safety of our organization or users.
Your Rights
You may request access to, correction, or deletion of your SMS data, except where retention is required by law. Contact us at [email protected] or +1 (615) 505 0505.
Data Retention
We retain SMS data only as long as necessary for operational or legal requirements.
Opt-In and Opt-Out
By opting in to receive SMS messages from us, you consent to the collection and use of your SMS data as described. Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by replying “STOP.”
Policy Updates
We may update this SMS Privacy Policy at any time. Updates will be posted on this page. Please review it regularly.
Sharing of Data
We may share Personal Data:
- With service providers, affiliates, and partners
- For business transfers (mergers, acquisitions, etc.)
- To comply with legal obligations
- With your consent
Retention of Your Data
- Personal Data is retained only as long as necessary for the purposes outlined in this Policy.
- Usage Data is typically retained for shorter periods, unless required by law.
Transfer of Your Personal Data
Your data may be processed or stored outside your jurisdiction. We ensure appropriate safeguards for international data transfers.
Your Privacy Rights
Under GDPR (EU/EEA users):
- Access, correction, deletion, restriction, objection, data portability
- Right to withdraw consent
- Right to lodge a complaint with a Data Protection Authority
Under CCPA (California residents):
- Right to know, delete, and opt out of the sale of personal information
- We do not sell personal data
- Submit requests via [email protected]
Security
We use commercially reasonable measures to protect your data. However, no method of transmission or storage is 100% secure.
Children’s Privacy
Our Service is not directed to children under 13. We do not knowingly collect data from them.
Third-Party Links
Our Service may link to third-party websites. We are not responsible for their content or privacy practices.
Google Ads, Analytics, and Other Tools
We use:
- Google Analytics to track website usage
- Google Ads for marketing and remarketing
- Other third-party services that may use cookies and identifiers
You can manage or disable these through your browser settings or opt out via:
International Users
By using our Service, you consent to the transfer and processing of your information outside your jurisdiction, subject to adequate safeguards.
Changes to This Policy
We may update this Privacy Policy at any time. The latest version will always be posted on this page.
Contact Us
For questions or concerns:
Email: [email protected]
Phone: +1 (615) 505 0505